Frequently Asked Questions

We care about each and every one of our clients and have a genuine interest in understanding why you're coming to see us. We always take the time to listen — just read a couple of our Google reviews!

We recommend treatment based on your goals rather than just generic, standardized treatments. To ensure you see results, our podiatrists maintain up-to-date training to provide evidence-based treatment pathways, using modern technology.

Most importantly, our team actually want to be here. Working at The Feet People isn't just a 9 to 5 job for us, but a career where we can continue to learn, progress and change people's lives. Our podiatrists are interested in expanding their knowledge and are always looking to push that boundary.

We thrive on a challenge. If you've had a problem no one else can fix, then come and see us. We often review cases where people have tried other options with no success. 

It's the prevention, diagnosis, treatment and rehabilitation of medical and surgical conditions of the feet and lower limbs. 

Yes that's right, podiatry treats all ailments from the lower back, down to your feet. 

Podiatrists are the experts in foot and lower limb care, and can help prevent, diagnose and treat any problems you may be experiencing in these areas. 

Podiatrists can treat everything from lower back and hip pain to knee and ankle problems, all the way down to skin and nail conditions on your feet. 

It's not normal to feel pain in your feet, and you shouldn't simply try to 'work through it'.

If you are experiencing pain in your feet or legs, have ingrown or discoloured skin or nails, skin rashes, corns, foot injuries, broader health problems like diabetes or arthritis, recurrent tripping or falling, problems fitting into shoes or anything else to do with your lower limbs, then it's time to see a podiatrist.

Podiatrists can help fix all of these issues, as well as notice any irregularities that may cause you problems in the future. 

In most cases no, however if you have chronic illnesses, such as diabetes or heart disease, then you may be eligible for an Enhanced Primary Care Plan (EPC) from your GP.

This could include up to five subsidised visits per year.

We do not bulk bill Medicare appointments, meaning there is still an out of pocket fee. 

Yes, however we will require a referral in this instance from your GP before seeing you. 

Yes, your private health fund may cover all or part of the appointment and treatment costs if you have extras cover. Call your health fund to find out any details regarding your rebates. 

Aside from all our podiatrists completing a four-year university degree, they regularly participate in ongoing training to further increase their skills and knowledge to ensure you get the best podiatry care. 

No, you do not need a referral to see our podiatrists.

Your GP may provide you a referral to see us, in this case please give this to us before your appointment so that we can have as much relevant information as possible regarding your condition. 

Yes, we service many patients through their home care package funding.

It is your right as a consumer to request a service provider of your choice. If you are on a home care package and would like to see us, contact us and we will assist you in arranging this service.

If you'd like to know more about your rights as a consumer on a home care package, please see the Consumer Directed Care page on the My Aged Care website. 

You can see what an average initial consultation at The Feet People costs here. 

After an initial consultation, the treatment costs will vary depending on your condition and the treatment necessary to fix it. For the most accurate quote, give us a call to talk through your symptoms.